This is also in line with the concept of Shared Vision Planning, which engages stakeholders in developing and experimenting with interactive simulation models for building consensus. As an action research to respond to that problem, the idea of designing a Serious Game that could potentially fulfill that role was then born. In that context, the limitations of traditional methods as an effective conduit for translating complex data, modelled outputs and academic research findings, into clear and concise messages that can be understood by a non-technical audience became apparent. Much of the participants’ attention ended up focusing on other relevant topics such as the presence of the reservoir in the village and the drainage infrastructure. The goal was to present causes to the Millbrook flood events as mostly pluvial, and to emphasize land use and natural flood management measures as potential solutions recommended by hydrology reports. Millbrook has had many recent problems caused by large pluvial flood events. On the evening of the 30th of September 2016, a workshop involving comprehensive communication and engagement of stakeholders by the Westcountry Rivers Trust took place in the in the center of Millbrook, a small village in Cornwall, UK.

Interestingly, the game instigated the formation of new local partnerships and helped to prioritize the discussion of natural flood management measures in Millbrook Parish Council meetings. Furthermore, the game successfully transformed participants into “citizen scientists” in the purest sense of the term-it led them to use inductive reasoning from data produced by the game to correctly confirm or reject hypotheses and resulted in more than 70% of the participants revising their initial assumptions.

Results show that the game has both an informative and a transformative effect (statistical significance levels from 0.01 to 0.05), improving participants’ understanding of the problem, and helping them to find a new and improved approach to flood risk management in Millbrook, with the potential to improve resilience significantly. As Serious Games (games used for purposes other than mere entertainment) have emerged as an effective means of engaging stakeholders, this work proposes a new Serious Game applied to flood mitigation in the village of Millbrook in the UK. It is a complex task requiring both efficient management of resources and the involvement of multiple stakeholders from diverse backgrounds. Flood prevention in mixed urban–rural environments has become a greater concern due to climate change.

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